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Elmhurst, Windhill, , Bishops Stortford, Hertfordshire CM23 2NF


Welcome to Elmhurst

Elmhurst in Bishop’s Stortford is a 61 bedded, purpose-built care home offering residential and specialist dementia care.

Conveniently located within a minute’s walk of the historic market town, Elmhurst benefits from excellent transport links into Cambridge and London, and plenty of nearby amenities, including a large variety of restaurants, shops, a theatre and more.  You can also enjoy picturesque walks around the local canals.

About Elmhurst

About Elmhurst

Within Elmhurst, each bedroom is fully furnished with en-suite facilities but you are welcome to bring your own possessions and make it your own.

You are free to enjoy the privacy of your own room or you can spend your time with others.  And with plenty of activities and clubs to get involved in from pampering days to knitting sessions, there is always something to do.

We understand the importance of maintaining vital contact with families and friends, so we have an on-site visitors pod at Elmhurst, which has been designed so that visits can take place comfortably and safely.

Our Bishop’s Stortford home also benefits from an industry recognised catering team, who are on hand to provide you with a wide range of fresh, home cooked meals, which can be tailored to specific dietary needs.


Our services and facilities

We always aim to offer a full range of services to meet our residents’ needs, whatever they may be. The list below details everything on offer at this home, if you’re looking for something that’s not available here, just give us a call on 01707 393293 to find out if one of our other homes may be better suited to your needs.

Types of care we support

Residential Care
Dementia Care
Respite Care
24 Hour Care
Fully Furnished Rooms
En-Suite Facilities
Best Friends Café
Internet Access/Wi-Fi
Full Activity Programme
Hairdressing Salon
Landscaped Gardens
Rooms Include TV and Personal Telephone Point
Visitor Parking
Disabled Access

YouTube video

Video tour


Meet our team


Jade Shea
Home Manager

The Home Manager runs all aspects of the home, taking care of the business side of things and ensuring their home provides a high standard of care. While each Manager brings their own flair to the role, they do all have some qualities in common, especially their leadership and organisational skills. The role is very varied, involving plenty of resident interaction alongside the more administrative work to keep the home running smoothly. Our Managers typically hold, or are working towards, a relevant qualification and have proven experience in caring for older people.

Lisa Howard
Deputy Home Manager

The Deputy Home Manager shares responsibility with the Home Manager for running the home. Deputy Manager will each bring their own skill set to the home, some offering more assistance with the business side of things while others focus largely on care. However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Home Managers are capable and driven to providing the best of everything for their residents.


David Porter
Chef Manager

The Chef Manager organises every aspect of the catering operation and provides a safe, nutritious, quality service to our residents using freshly produced food. With a hands-on role, leading a team, they provide a quality catering service and help create a warm and friendly atmosphere for our residents. Working with our residents they help to create menus to meet their needs and suit their tastes. They also create and provide fine dining events.


Bev Chappell
Housekeeping Manager

I love the fact that every day is different. You get to know some fantastic people and hear some magical memories

Keeping the team of Housekeepers running as it should is the Housekeeping Manager. Supervising and organising their teams is just part of it as these Managers work alongside them to keep the home clean and inviting. The comfort of residents is the most important thing to our Housekeeping Managers which is why they work so hard to create an environment in which residents can’t help but feel at home. Multi-tasking and communication skills are some of the most important of the Housekeeping Manager’s qualities as they and their team create a home where resident’s dignity is never compromised and independence is always encouraged.  Our Housekeeping Managers ensure that all areas of our home are safe, clean, well maintained and presented in a way to create a warm and homely environment.  They have an important role in maintaining our infection, prevention and control standards to make sure our residents stay well.

Nancy Burdett

The Administrator will focus on the smooth running of the home; in whatever area they may be needed. From greeting visitors to recruiting, the Administrator is present in many aspects of life in the home, even if you don’t always see them! To be successful in the role, our Administrators have to be flexible and calm, able to multi-task and always keen to take on a new challenge. It’s often the Administrator that brings the IT skills to a home, helping them to keep everything organised. Above that though, Administrators are communicators, able to speak confidently and listen closely to everyone from Managers and Care Workers to visitors and residents.


Contact us

If you have any questions or concerns, or if you would like to book a visit or enquire about vacancies at the home, please fill out this form and we will contact you as soon as possible.

We aim to respond to each enquiry promptly and will address yours as soon as possible. Please note your preferred mode of contact and any times you may be unavailable to help us respond when is most convenient.

How to find us

Elmhurst, Windhill, , Bishops Stortford, Hertfordshire CM23 2NF

Brochures and guides

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Key information guide

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Indicative fees guide

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Care home contract

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