Meet the team
"I am the Home Manager at Elmhurst. I have been working at Elmhurst since 2007 and really enjoy my job. I have done several different job roles, starting from Care Worker to NVQ Assessor then Care Team Manager, Deputy Manager and now Home Manager. I enjoy working with the Elmhurst team and I feel very supported. I deal with many challenging situations and with help of all my colleagues we are able to provide excellent care for our residents. I am passionate about promoting Rhythm of Life at Elmhurst to ensure that our residents have meaningful engagement in their day and their environment is inviting and homely."- Milly Mojzisova
The Home Manager runs all aspects of the home, taking care of the business side of things and ensuring their home provides a high standard of care. While each Manager brings their own flair to the role, they do all have some qualities in common, especially their leadership and organisational skills. The role is very varied, involving plenty of resident interaction alongside the more administrative work to keep the home running smoothly. Our Managers typically hold, or are working towards, a relevant qualification and have proven experience in caring for older people.
Deputy Home Manager
The Deputy Home Manager shares responsibility with the Home Manager for running the home. Deputy Manager will each bring their own skill set to the home, some offering more assistance with the business side of things while others focus largely on care. However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Home Managers are capable and driven to providing the best of everything for their residents.
The Chef Manager organises every aspect of the catering operation and provides a safe, nutritious, quality service to our residents using freshly produced food. With a hands-on role, leading a team, they provide a quality catering service and help create a warm and friendly atmosphere for our residents. Working with our residents they help to create menus to meet their needs and suit their tastes. They also create and provide fine dining events, using Quantum Care’s award-winning Dining Club concept.
‘I love the fact that every day is different. You get to know some fantastic people and hear some magical memories’ – Beverley Chappell
Keeping the team of Housekeepers running as it should is the Housekeeping Manager. Supervising and organising their teams is just part of it as these Managers work alongside them to keep the home clean and inviting. The comfort of residents is the most important thing to our Housekeeping Managers which is why they work so hard to create an environment in which residents can’t help but feel at home. Multi-tasking and communication skills are some of the most important of the Housekeeping Manager’s qualities as they and their team create a home where resident’s dignity is never compromised and independence is always encouraged. Our Housekeeping Managers ensure that all areas of our home are safe, clean, well maintained and presented in a way to create a warm and homely environment. They have an important role in maintaining our infection, prevention and control standards to make sure our residents stay well.
Activity Care Worker
The Activity Care Worker is creative, outgoing, caring and enthusiastic, traits that serve them well in providing the varied activity programmes to stimulate and entertain their residents. Challenges are a fixture of the job but the rewards are undeniable as the Activity Care Worker gets to bring new experiences to the residents and plays a large part in creating the friendly, open and supportive environments that are so important to a happy home. Training is comprehensive, so with or without prior experience, the Activity Care Worker is more than able to keep their residents active and happy in a fun and friendly setting.
The Administrator will focus on the smooth running of the home; in whatever area they may be needed. From greeting visitors to recruiting, the Administrator is present in many aspects of life in the home, even if you don’t always see them! To be successful in the role, our Administrators have to be flexible and calm, able to multi-task and always keen to take on a new challenge. It’s often the Administrator that brings the IT skills to a home, helping them to keep everything organised. Above that though, Administrators are communicators, able to speak confidently and listen closely to everyone from Managers and Care Workers to visitors and residents.