Meet the team

Julie Oakley-Reid

Home Manager

The Home Manager runs all aspects of the home, taking care of the business side of things and ensuring their home provides a high standard of care. While each Manager brings their own flair to the role, they do all have some qualities in common, especially their leadership and organisational skills. The role is very varied, involving plenty of resident interaction alongside the more administrative work to keep the home running smoothly. Our Managers typically hold, or are working towards, a relevant qualification and have proven experience in caring for older people.

‘I enjoy the fact that every day is different and meeting lots of different families and listening to residents’ stories’ – Julie Oakley-Reid

Tina Brookes

Deputy Home Manager

The Deputy Home Manager shares responsibility with the Home Manager for running the home. Deputy Manager’s will each bring their own skill set to the home, some offering more assistance with the business side of things while others focus largely on care. However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Home Managers are capable and driven to providing the best of everything for their residents.

Ann Goodman

Housekeeping Manager

Hannah Oakley-Reid

Receptionist

The Receptionist plays a key part in keeping the home operating as it should. The role involves everything from dealing with phone enquiries to showing around prospective residents. Organisational and communication skills are a must for a Receptionist as it’s these qualities that allow them to make life in the home easier for their colleagues and residents. Often the first person you’ll speak to when you come to the home, the Receptionist represents the company with a professional manner, friendly approach, and commitment to high quality care.

‘I enjoy the busy lifestyle where there is always something to do, I like that each day is different and we are always given the opportunity to work on an exciting project for the home’ – Hannah Oakley-Reid

Jacqueline Hardiman

Receptionist

The Receptionist plays a key part in keeping the home operating as it should. The role involves everything from dealing with phone enquiries to showing around prospective residents. Organisational and communication skills are a must for a Receptionist as it’s these qualities that allow them to make life in the home easier for their colleagues and residents. Often the first person you’ll speak to when you come to the home, the Receptionist represents the company with a professional manner, friendly approach, and commitment to high quality care.

‘I love the contact with visitors on the phone and face to face, I love chatting to the residents and giving them a bit of time when they come to the reception’¬ – Jacqueline Hardiman

Sue Lufkin

Chef Manager

The Chef Manager runs the kitchen, leading their team to provide a cost effective service that never compromises on quality. They oversee every aspect of the catering operation, manage budgets, monitor performance and make sure we meet the diverse dietary needs of our residents. Chef Managers bring relevant qualification and experience with them to the role, but each one quickly adapts to the needs of their particular home and keeps the kitchen running without a hitch to provide residents the with varied, healthy and delicious meals that help to make the home their home.

‘I enjoy providing good quality meals for the residents and families and to meet the new residents, the feedback I get is always positive’ – Sue Lufkin

Audrey Green

Receptionist

The Receptionist plays a key part in keeping the home operating as it should. The role involves everything from dealing with phone enquiries to showing around prospective residents. Organisational and communication skills are a must for a Receptionist as it’s these qualities that allow them to make life in the home easier for their colleagues and residents. Often the first person you’ll speak to when you come to the home, the Receptionist represents the company with a professional manner, friendly approach, and commitment to high quality care.

‘I really enjoy meeting and greeting the visitors to the home and helping the residents’ – Audrey Green

Julie Wilton

Activity Care Worker

The Activity Care Worker is creative, outgoing, caring and enthusiastic, traits that serve them well in providing the varied activity programmes to stimulate and entertain their residents. Challenges are a fixture of the job but the rewards are undeniable as the Activity Care Worker gets to bring new experiences to the residents and plays a large part in creating the friendly, open and supportive environments that are so important to a happy home. Training is comprehensive, so with or without prior experience, the Activity Care Worker is more than able to keep their residents active and happy in a fun and friendly setting.

‘I enjoy keeping the residents happy and active’ – Julie Wilton

Carol Nash

Activity Care Worker

The Activity Care Worker is creative, outgoing, caring and enthusiastic, traits that serve them well in providing the varied activity programmes to stimulate and entertain their residents. Challenges are a fixture of the job but the rewards are undeniable as the Activity Care Worker gets to bring new experiences to the residents and plays a large part in creating the friendly, open and supportive environments that are so important to a happy home. Training is comprehensive, so with or without prior experience, the Activity Care Worker is more than able to keep their residents active and happy in a fun and friendly setting.

‘I enjoy being able to be myself and interact with the residents to make their days happy and to give them a good sense of worth and well-being’ – Carol Nash