Anson Court Care Home in Welwyn Garden City welcomed back families this week after being in lockdown for nearly four months. One of the families re-united today were sisters Patricia and Sally who came to visit their Mum Betty.
The home has been closed since March, when parent company Quantum Care made the difficult decision to stop all non-essential visits to its care homes, including those from families and friends. Since that time, residents have been keeping in touch with their loved ones by letter, telephone calls and video calls, but today marked the first time that they could see each other face to face.
All visits are carried out within strict health and safety guidelines for everybody’s protection, which means that the visits take place outside, at a distance and with no personal contact. Despite the cool weather, the family had a wonderful time together catching up on the time spent apart.
After the visit, Patricia and Sally said: “It was wonderful to see Mum again after 16 weeks and she was really excited to see us as well. It was really well organised. She was a bit wary as we had face masks on and didn’t recognise us initially, but as soon as she heard us speak she knew it was us. Everything here’s been fantastic and it was just lovely to see her and know that she feels so happy. We’ve really missed her.
The home have been really, really good. They have kept us up to date with everything and they have been working really hard. We haven’t had to worry about her at all. Every single one of them here is amazing”.