I am writing on behalf of our family to say how much we value the support from all staff at Providence Court. Having experienced mother being in a previous establishment I would have no hesitation in recommending Providence Court as being more competent, caring and understanding of residents with dementia.
Mr J, Letchworth
I expected a high standard of care for my Mum and I wasn’t disappointed. Every part of the service had quality: the design of the building and garden, the cleanliness and upkeep, the variety and quality of food and the friendliness and professionalism of the staff.
Mrs G, Baldock
My mother was treated with respect and dignity throughout. The staff are a credit to your company and all deserve carer of the year in recognition of the 100% plus they give.
Mrs R, Elstree
‘We would just like to say how comforting it is to us to recall the warmth and care you give to our dear mum. We know that she is held with great affection by you and though she has her bad days, on the good ones we know she appreciates the effort and care you take over her.
Mrs P, South Oxhey
Thank you very much for looking after my mum in the four and a half years that she stayed with you. Your compassion and dignity towards my mum has always been overwhelming and very much appreciated.
Mrs D, Watford
I would like to express my thanks to all of the staff for looking after my mother. I have always found the girls to be bright and cheerful which I am sure makes a tremendous difference to the residents.
Mr B, Buntingford
I cannot praise the staff highly enough for their care and the tremendous effort they put in to making Mountbatten Lodge a second home for my mother.
Mrs C, Hemel Hempstead.
The staff at Mayfair Lodge could not have done more to help my mother during her short stay. They were always attentive and kind. To arrive one hot summer’s morning and find they had put a fan in her room because she had been so hot was just wonderful – the kind of thing that families do for each other. Their kindness extended to myself and my brother and that made all the difference at a very difficult time. One night when I was just overwhelmed by having to make more decisions for mum, the night manager told me to go home and leave it to him and I knew he would do the best thing for her.
Such kindness to my uncle and the family will never be forgotten and is always a great comfort to us to know he is in such good hands. Thank you.
Mrs B, New Barnet