I would like to put on record how grateful my family are for the way in which you cared for my mother during her time with you. The standard of care was quite outstanding in every way – from the personal care to the individual interest and affection – nothing could be faulted. She loved her food as you know, and did justice to the excellent cooking! I would have absolutely no hesitation in recommending Fosse House to anyone. With my very best wishes and warmest thanks.
Mrs K, St Albans
We would like to pass on our heartfelt thanks for looking after my mum. The care and love you give her is wonderful – you give her dignity and a purpose, and for that we will be eternally grateful.
The G family, Hoddesdon.
To everyone who made mum’s birthday a special day. For the lovely cake, card and present and for lunch. Many thanks for all you do. Lots of love.
Mr & Mrs R, Hertford.
I just want to say that on both my mother's stays in the home, I and the family found all the staff absolutely wonderful. Very thoughtful, caring and understanding. The home is welcoming and warm on our arrival. I will recommend it to everyone. Thank you for looking after her so well.
Mrs S, Hitchin / Letter of 19th February 2011
Dear L and all the wonderful people at Hyde Valley House. Thank you all for the love, care, help and so much more ... you always made me feel so welcome. Also for being there for W when I could not be. I knew he was being well cared for which meant so much to me. He loved the parties, the dancing and the singing. I am so pleased I chose Quantum Care. I just knew it was right for him.
Mrs K, Ware / Letter of 20th February 2011
I would like to thank you all very much for the kindness you have shown towards me since I came into the home last Thursday ... if I had been the Queen of England I couldn't have [had] better treatment and the kindness and consideration is very much appreciated by me. You have all been given a special gift which you should be proud of. I call you all Little Angels ...
Mrs K, Elmhurst, Bishop's Stortford
I want to express my thanks for the excellent care my Grandmother receives at Hyde Valley House. She was so poorly treated at [another care provider] that we thought she would not make it. She has really come back to life at Hyde Valley and you have very dedicated managers and staff.
Mr L, Kingsteignton