Margaret House Letter from Family

This letter was sent to Margaret House after the sad passing of one of their residents. This is always a very difficult time which makes it all the more important that our staff help both the families and the residents through it. It’s letters like this one that let our staff know that they have helped to make a difference not just for those they care for but for their loved ones as well.

‘Dear Lynsey,
I can’t thank you and all the staff enough for all the loving care and attention my dad received at Margaret House. Also, you being there at the end and your dignified calm manner made it easier for us. Please can I ask you to distribute these little thank yous to the staff my dad was especially involved with, I hope I haven’t left anyone out, all the staff are marvellous’.

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