Willow Court Q Club Commendation

This letter was sent to the Willow Court Q Club to commend them, and in particular Trina, for the fantastic job they have done in helping this lady’s mother to settle in to the day centre. It’s wonderful to see our staff members forming such strong relationships with those in their care and with their families, so well done Trina and all at the Willow Court Q Club! ‘I had to look into Day Centre Care for my mother and I was feeling very nervous about this decision. We came across the Q Club in Willow Court Harpenden and we were introduced to an amazing lady called Trina. My mother was so nervous but Trina made everything as easy as possible. She came across as a very caring and loving lady and without her I honestly do not know how I could of settled my mother. Trina has gone above and beyond her call of duty, she has given me reassuring advice and phone calls to inform me my mother is happy. My mother cannot wait to go to Q Club now and is so happy. Trina is an asset and we feel so lucky to of met her’Second page of letter sent to Willow Court Day Centre Harpenden

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