Overview
Welcome to Willow Court
Willow Court is a purpose built care home offering a range of care services for the older community.
Located in a quiet residential area in Harpenden, our home provides both residential and specialist dementia care, as well as short stay breaks, and a day club for those living within the community. Our day care service allows you to spend the day with us to get a little extra support as well as offering the chance to meet people and try new things.
About Willow Court
About Willow Court
Our home offers a wide range of communal areas including lounges, cosy corners, dining rooms and more. You will also find our Best Friends Cafe where you can enjoy tea, coffee and homemade cakes with visiting family and friends. Within Willow Court you will also find our Hair and Beauty Salon where you can enjoy a spot of pampering.
There are plenty of opportunities to socialise at our Home, but you can also enjoy the privacy of your own bedroom. Each bedroom at Willow Court is fully furnished, with en-suite facilities. Rooms within the extension to the home include a shower as well.
If you enjoy the outdoors, the beautifully landscaped garden benefits from a number of seating areas, a gazebo and plenty of raised flower beds where you can enjoy a spot of gardening, or simply relax and take in the surroundings.
At Willow Court we have a designated Activity Care Worker who is on hand to plan a wide range of activities for you to enjoy. From arts and crafts and light exercise, to entertainment and days out - you are sure to find something to get involved with at Willow Court.
Services
Our services and facilities
We always aim to offer a full range of services to meet our residents’ needs, whatever they may be. The list below details everything on offer at this home, if you’re looking for something that’s not available here, just give us a call on 01707 393293 to find out if one of our other homes may be better suited to your needs.
Types of care we support
Q-Club
Q-Club
Welcome to Willow Court Q Club. Open Monday to Friday from 10am to 3pm, our Harpenden club offers day guests the opportunity to make new friends, whilst taking part in a choice of activities.
During their day with us, all of our Q Club members also have access to a range of personal services, from hairdressing to chiropody, all from within a comfortable and homely environment.
Our Q Club Co-ordinator at Willow Court is Julie Crosby, and she would be delighted to welcome your family member into our Harpenden club. Julia says “At Willow Court Q Club we offer a range of activities, from arts and crafts and baking, to gardening, flower arranging, quizzes and more, so whatever your interest we’re sure to have something for you at our club!”
YouTube video & 360 tour
Video tour
360 tour
Team
Meet our team
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I really enjoy the day to day variety and challenges my job brings, as well as the general running of the home.
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The Deputy Home Manager shares responsibility with the Home Manager for running the home. Deputy Manager’s will each bring their own skill set to the home, some offering more assistance with the business side of things while others focus largely on care. However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Home Managers are capable and driven to providing the best of everything for their residents.
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I like knowing I help to make a difference on a daily basis to the residents’ lives, and hopefully I help to brighten up their day.
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Supervising and organising their teams is just part of it as these Managers work alongside them to keep the home clean and inviting. The comfort of residents is the most important thing to our Housekeeping Managers which is why they work so hard to create an environment in which residents can’t help but feel at home. Multi-tasking and communication skills are some of the most important of the Housekeeping Manager’s qualities as they and their team create a home where resident’s dignity is never compromised and independence is always encouraged. Our Housekeeping Managers ensure that all areas of our home are safe, clean, well maintained and presented in a way to create a warm and homely environment. They have an important role in maintaining our infection, prevention and control standards to make sure our residents stay well.
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My name is Claire Gilbert and I have worked for Quantum Care at Willow Court for many years. I have had multiple job roles, starting as a care worker and leading up to becoming a housekeeping manager. I enjoy my job as I like learning new skills, working as part of a team and meeting residents and their families.
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The Administrator will focus on the smooth running of the home; in whatever area they may be needed. From greeting visitors to recruiting, the Administrator is present in many aspects of life in the home, even if you don’t always see them! To be successful in the role, our Administrators have to be flexible and calm, able to multi-task and always keen to take on a new challenge. It’s often the Administrator that brings the IT skills to a home, helping them to keep everything organised. Above that though, Administrators are communicators, able to speak confidently and listen closely to everyone from Managers and Care Workers to visitors and residents.
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I am one of the administrators at Willow Court. I love my job and the fact that no two days are the same. I have worked for Quantum care for a number of years in various roles within our homes. I love working within the care sector.
News
Latest news at our home
See all Willow Court's NewsContact
Contact us
If you have any questions or concerns, or if you would like to book a visit or enquire about vacancies at the home, please fill out this form and we will contact you as soon as possible.
We aim to respond to each enquiry promptly and will address yours as soon as possible. Please note your preferred mode of contact and any times you may be unavailable to help us respond when is most convenient.
How to find us
Brochures and guides
Download a brochure
Download the full Willow Court brochure to find out more about what's on offer at our home.
Download brochureKey information guide
Click here to download our key information guide.
Download guideIndicative fees guide
Click here to download our indicative fees guide.
Download guideCare home contract
Click here to download a copy of our care home contract.
Download contract