Riverside Lodge Care Home

The Deputy Home Manager shares responsibility with the Home Manager for running the home. Deputy Manager’s will each bring their own skill set to the home, some offering more assistance with the business side of things while others focus largely on care. However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Home Managers are capable and driven to providing the best of everything for their residents.

I started my career in care as a care assistant over 20 years ago. I then gained experience and started working in a number of different roles including day senior care assistant, night senior care assistant, wellness co-ordinator and deputy manager.

I knew from an early age that I wanted to care for older people and help to make a difference to their lives. I think that ensuring our residents are living their best lives is essential and to be part of that with a like-minded team is very special.

My role as a deputy manager is to support the team to provide the best standard of care to our residents and to ensure every day is as enjoyable as possible for all.

The Hospitality Manager oversees all aspects of hospitality at the home, ensuring a comfortable and welcoming environment for residents and their families.

I am the Administrator for Riverside Lodge. I enjoy engaging with residents, family members and staff. As Administrator, I have a wide range of responsibilities which involve supporting our team to ensure the smooth running of the home

The receptionist plays a key part in keeping the home operating as it should. The role involves everything from dealing with phone enquiries to showing around prospective residents. Organisational and communication skills are a must for a receptionist as it’s these qualities that allow them to make life in the home easier for their colleagues and residents. Often the first person you’ll speak to when you come to the home, the receptionist represents the company with a professional manner, friendly approach, and commitment to high-quality care.

The receptionist plays a key part in keeping the home operating as it should. The role involves everything from dealing with phone enquiries to showing around prospective residents. Organisational and communication skills are a must for a receptionist as it’s these qualities that allow them to make life in the home easier for their colleagues and residents. Often the first person you’ll speak to when you come to the home, the receptionist represents the company with a professional manner, friendly approach, and commitment to high-quality care.