When I first visited Tye Green one evening in early February last year I felt a warmth that was hard to describe – it just felt the right place for our mum. I have never run a care home but I could take a guess at how difficult it is to get it right. But it’s not all about hitting targets and winning awards, it’s about that warmth and care that comes across when you see someone talking to your mum and the warmth you see in her eyes when she looks back. We feel very lucky that we found you and that our mum was blessed by your care and affection.