Welcome to Mountbatten Lodge
Mountbatten Lodge is conveniently situated in the heart of Hemel Hempstead in a quiet residential area, yet still within walking distance of a retail park and a range of other amenities.
Our purpose-built home offers a range of care services for the older community, including residential and specialist dementia care, as well as respite breaks.
About Mountbatten Lodge
About Mountbatten Lodge
With a wide range of communal areas including lounges, cosy corners, dining rooms and more there are plenty of opportunities to socialise and spend your time with others, but you are also free to enjoy the privacy of your own room. All bedrooms are fully furnished with en-suite facilities, and you are welcome to bring in your own possessions, and make it your own.
Within the home, you will also find Aunty Peg’s Café where residents can sit and enjoy a coffee and homemade cake with visiting family and friends.
Mountbatten Lodge has a team of Activity Care Workers who are on hand to plan a wide range of activities for you to enjoy, from arts and crafts and gentle exercise, to entertainment and outings. There is always plenty to do, and you are welcome to join in with as much, or as little as you like.
Our services and facilities
We always aim to offer a full range of services to meet our residents’ needs, whatever they may be. The list below details everything on offer at this home, if you’re looking for something that’s not available here, just give us a call on 01707 393293 to find out if one of our other homes may be better suited to your needs.
Types of care we support
Meet our team
The Home Manager runs all aspects of the home, taking care of the business side of things and ensuring their home provides a high standard of care. While each Manager brings their own flair to the role, they do all have some qualities in common, especially their leadership and organisational skills. The role is very varied, involving plenty of resident interaction alongside the more administrative work to keep the home running smoothly. Our Managers typically hold, or are working towards, a relevant qualification and have proven experience in caring for older people.
The Deputy Home Manager shares responsibility with the Home Manager for running the home. Deputy Manager’s will each bring their own skill set to the home, some offering more assistance with the business side of things while others focus largely on care. However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Home Managers are capable and driven to providing the best of everything for their residents.
The Chef Manager organises every aspect of the catering operation and provides a safe, nutritious, quality service to our residents using freshly produced food. With a hands-on role, leading a team, they provide a quality catering service and help create a warm and friendly atmosphere for our residents. Working with our residents they help to create menus to meet their needs and suit their tastes. They also create and provide fine dining events, using Quantum Care’s award-winning Dining Club concept.
My job as a Housekeeping Manager allows me to be creative and effective whilst I manage my team of housekeepers to maintain high standards within the home. Quantum care allows me to enhance my talents whilst enabling me to gain positive relationships with our residents at Mountbatten Lodge.
Keeping the team of Housekeepers running as it should is the Housekeeping Manager. Supervising and organising their teams is just part of it as these Managers work alongside them to keep the home clean and inviting. The comfort of residents is the most important thing to our Housekeeping Managers which is why they work so hard to create an environment in which residents can’t help but feel at home. Multi-tasking and communication skills are some of the most important of the Housekeeping Manager’s qualities as they and their team create a home where resident’s dignity is never compromised and independence is always encouraged. Our Housekeeping Managers ensure that all areas of our home are safe, clean, well maintained and presented in a way to create a warm and homely environment. They have an important role in maintaining our infection, prevention and control standards to make sure our residents stay well.
I have worked for Quantum care for the past 9 years. I enjoy my role as the home administrator as I am able to interact with both the residents and their families on a daily basis, whilst providing support to all of my colleagues to keep the home running smoothly.
The Administrator will focus on the smooth running of the home; in whatever area they may be needed. From greeting visitors to recruiting, the Administrator is present in many aspects of life in the home, even if you don’t always see them! To be successful in the role, our Administrators have to be flexible and calm, able to multi-task and always keen to take on a new challenge. It’s often the Administrator that brings the IT skills to a home, helping them to keep everything organised. Above that though, Administrators are communicators, able to speak confidently and listen closely to everyone from Managers and Care Workers to visitors and residents.
Ice lollies on the trolley
Residents at Mountbatten Lodge in Hemel Hempstead have been basking in the sun in the garden, enjoying a few ice lollies and getting a good dose of vitamin D.
Debbie's 20 years of service award
At Mountbatten Lodge in Hemel Hempstead, Care Worker Debbie celebrated 20 years of service – thank you for your dedication and hard work Debbie!
If you have any questions or concerns, or if you would like to book a visit or enquire about vacancies at the home, please fill out this form and we will contact you as soon as possible.
We aim to respond to each enquiry promptly and will address yours as soon as possible. Please note your preferred mode of contact and any times you may be unavailable to help us respond when is most convenient.
Brochures and guides
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Key information guide
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Indicative fees guide
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Care home contract
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